Andrew Pucci

(he/his)

Senior User Experience Designer Pittsburgh, PA

Professional Experience

  1. Senior User Experience Designer

    – Present

    Expel Remote (Company HQ in Herndon, VA)

  2. Senior User Experience Designer (contract)

    –

    Optum (UnitedHealth Group) Remote (Company HQ in Eden Prairie, MN)

    • Collaborated with subject matter experts and seven Scrum Teams to deliver wireframes and high fidelity prototypes.

  3. User Experience Design Manager

    –

    Binary Defense Remote (Company HQ in Stow, OH)

    • Produced process flows, low- and high-fidelity mockups, and prototypes for multiple new product features, and bug fixes.
    • Designed a bandwidth usage stream graph for customers’ entire networks, removing critical blind spots produced by the previous top-five users graph.
    • Led UI review and front-end code review process with developers before merging to production.
    • Iterated on product research, design, and implementation processes, working collaboratively with engineers, research, and product management.

  4. Senior User Experience Designer

    –

    Binary Defense Remote (Company HQ in Stow, OH)

    • Conceptualized and implemented a responsive design system for a web application, including accessible color palette, typography, and interaction patterns.
    • Facilitated user research with both in-house analysts and external users, advocating for their needs in the product planning process.
    • Implemented dark mode by customizing the design system to respond to the OS default and a custom user preference.

  5. Interaction Designer / Culture Architect

    –

    Society of Grownups (MassMutual) Brookline, MA

    • Partnered with the CEO to design an organization structure that reduced task redundancy and improved communication between teams.
    • Designed and participated in interview and onboarding processes, reducing time to productivity and increased satisfaction in new employees by improving access to needed tools and information.
    • Planned and moderated multiple off-site meetings and company retreats.
    • With IDEO, designed a Webby Award-winning website that helped people build a plan to accomplish their financial goals.
    • Led usability studies with our customer service team, producing iPad mockups that improved the physical customer check-in process, eliminating a large driver of customer dissatisfaction.

  6. User Experience Designer

    –

    Telerik Hudson, OH

    • Collaborated with designers in Bulgaria to create a style guide establishing a consistent visual identity across all platform products, then used this to design wireframes and user interface prototypes for a software analytics application.
    • Partnered with engineers in Denmark to add a new custom dashboards feature in a software analytics application, making the information most important to users easier to find.

  7. Web Developer / Data Modeler

    –

    FirstEnergy Corp. Akron, OH

Education

  1. M.S., Information Architecture and Knowledge Management (User Experience Design)

    –

    Kent State University Kent, OH

Speaking Engagements

  3. From Red to Green and the Confusion Between: An Exploration of Color Accessibility

    DESCO Sacramento, CA

Volunteer Experience

  3. Organizer

    –

    DESCO Sacramento, CA

  4. Conference Submission Reviewer

    UXPA Boston Boston, MA

  5. President

    –

    UXPA Cleveland Cleveland, OH

  6. Conference Submission Reviewer

    –

    IA Summit

  7. Secretary & Webmaster

    –

    UXPA Cleveland Cleveland, OH

Skills

  • People Management
  • Workload Prioritization
  • Mentorship
  • Recruitment & Hiring
  • Organization Design
  • Wireframes
  • Prototypes (All Fidelities)
  • Competitive Analysis
  • Usability Studies
  • Storyboards
  • Surveys
  • HTML
  • CSS
  • JavaScript

Tools

  • Adobe XD
  • Axure RP
  • Miro
  • Balsamiq
  • Figma
  • Adobe Illustrator
  • Sketch
  • InVision
  • Camtasia
  • Adobe Photoshop
  • Git / Github / GitLab
  • Visual Studio Code
  • Keynote / Powerpoint